Terms of service

Welcome to uncapskincare.com, the official website of Uncap Skincare, owned and operated by ALVIO PHARMACEUTICALS PRIVATE LIMITED, incorporated under the laws of India.

By accessing or using this website, you agree to comply with the following Terms of Use. If you do not agree, please discontinue use of the website.

1. About the Company

This website is operated by ALVIO PHARMACEUTICALS PRIVATE LIMITED (“Uncap Skincare,” “we,” “our,” or “us”).

“User,” “you,” or “your” refers to anyone accessing or using the website.

2. Website Usage

  • You agree to use this website for lawful purposes only
  •  You must not attempt to disrupt, misuse, or damage the website or its functionality
  •  Any unauthorized use may result in legal action under applicable Indian laws

3. Product & Content Information

  •  We aim to present accurate, up-to-date product information
  •  However, content may occasionally contain typographical or informational errors
  •  Product descriptions are for general information only
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Always consult a qualified healthcare professional before use.

4. Orders & Payments

  •  All orders are subject to acceptance and availability
  •  We reserve the right to cancel or limit quantities at our discretion
  •  Prices, offers, and availability may change without prior notice
  •  Full payment must be completed at checkout via approved payment gateways

5. Shipping & Delivery

Estimated shipping timelines are shared during checkout.

We are not responsible for delays caused by courier partners, force majeure events, or unforeseen circumstances.

6. Returns & Refunds

Our Return & Refund Policy forms an integral part of these Terms.

Please review the policy carefully before placing an order.

7. Intellectual Property

All website content including text, images, logos, designs, and graphics is the intellectual property of ALVIO PHARMACEUTICALS PRIVATE LIMITED.  You may not copy, reproduce, distribute, or exploit any content without prior written consent.


8. Limitation of Liability

We do not guarantee uninterrupted or error-free access to the website

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from website use or product purchase

9. Privacy

Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for their content, policies, or practices.

11. Updates to Terms

We may revise these Terms of Use at any time. Updated terms will be posted on this page, and continued use implies acceptance.

12. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat.
  • Our products are cosmetic and wellness products intended for external use (unless otherwise specified).
  • The information provided on this website is for general informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional before use if you have any medical condition, allergies, or are pregnant or breastfeeding.

 
User Account 

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.


Pricing Errors

While we strive for accuracy, pricing or product information may occasionally contain errors.

We reserve the right to cancel any order placed for a product listed at an incorrect price.


Force Majeure

Uncap Skincare shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, transportation disruptions, or other force majeure events.

- Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order. 

Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.


Customer Support Hours:

  • Monday – Saturday
  • 10:00 AM – 6:00 PM IST